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We are very pleased to announce that Josh Erney has joined Core Managed as our newest Support Technician as of April 25, 2016!
rn rnrn rnrnAs a Support Technician, Josh's responsibilities will include:rn
rn - Creating and managing tickets
rn - Facilitating scheduling service phone calls or visits that need to be handled at a later time
rn - Prioritizing tickets and outstanding work
rn - Communicating with clients as to progress of service
rn - Making the appropriate recommendations and facilitate obtaining quotes for products and services necessary to serve the client
rn - Ordering or facilitating obtaining hardware, software, or services that have been ordered by the client
rn - Keeping abreast of new services and offerings by the company
rn - Generally keeping on top of new technology in the industry
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rnJosh comes to Core Managed with expertise in:rn
rn - Computer Repair
rn - Technical Support
rn - Mac OS X (Yosemite, Mavericks, & Mountain Lion)
rn - Windows (Vista, 7, & Windows 8.1)
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rnCore Managed is excited to have Josh on our team!
